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Sumas Keller

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9 Things I Got Wrong About Enterprise AI in Year One

9 Things I Got Wrong About Enterprise AI in Year One

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2 min read
The Reference Check Questions Nobody Asks AI Vendors

The Reference Check Questions Nobody Asks AI Vendors

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2 min read
How I Build AI Usage Policies People Actually Follow

How I Build AI Usage Policies People Actually Follow

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3 min read
Dedicated AI Team vs Embedding AI in Existing Teams: How to Make the Right Call

Dedicated AI Team vs Embedding AI in Existing Teams: How to Make the Right Call

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4 min read
Build vs. Buy AI Capability: The Decision Framework I Would Use Before Spending Budget

Build vs. Buy AI Capability: The Decision Framework I Would Use Before Spending Budget

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5 min read
Your AI Budget Should Be Calculated Per Workflow, Not Per Seat

Your AI Budget Should Be Calculated Per Workflow, Not Per Seat

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4 min read
What I'd Fix First If I Inherited a 200-Person Company's Digital Ops Tomorrow

What I'd Fix First If I Inherited a 200-Person Company's Digital Ops Tomorrow

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4 min read
The AI Adoption Curve Nobody Talks About: Why Month 3 Is When Most Rollouts Stall

The AI Adoption Curve Nobody Talks About: Why Month 3 Is When Most Rollouts Stall

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5 min read
The Metrics That Actually Tell You If Your Enterprise AI Rollout Is Working

The Metrics That Actually Tell You If Your Enterprise AI Rollout Is Working

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5 min read
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